Privacy Policy
Last updated: November 29, 2025
This Privacy Policy explains how The Compliers ("The Compliers", "we", "us", or "our") collects, uses, shares and protects your digital personal data when you:
- visit our website https://www.thecompliers.com (the "Website");
- interact with our service sections, including pages "Agreementor™", "Creator in Law™", and "Markster™"; and
- contact us through our contact form, chat box, WhatsApp, or the "Appointment" button.
This Policy is prepared with reference to the Digital Personal Data Protection Act, 2023 ("DPDP Act") and the rules made thereunder, as applicable in India.
By using our Website or providing your personal data to us, you agree to this Privacy Policy.
1. Who We Are – Data Fiduciary Details
For the purposes of the DPDP Act, The Compliers will act as the Data Fiduciary (the entity that determines the purpose and means of processing your personal data).
Data Fiduciary / Operator:
The Compliers
Address: A-41, S/F, South Ex-II, Delhi- 110049, India
Email: connect@thecompliers.com
Website: https://www.thecompliers.com
Grievance Officer / Data Protection Contact:
Name: Kartikeya Pachauri
Email: enquiry@thecompliers.com
Contact address: A-41, S/F, South Ex-II, Delhi- 110049, India
2. Scope of This Policy
This Privacy Policy applies to:
- personal data we receive directly from you when you use contact forms, chat box, WhatsApp, or Appointment; and
- personal data captured when you use or browse our Website (such as basic technical logs).
It does not apply to:
- third-party websites or platforms that we link to (including any third-party scheduling tool used for "Appointment" and WhatsApp); or
- data processed under a signed engagement letter or client agreement, which will be governed separately by that agreement.
3. What Personal Data We Collect
We may collect the following categories of personal data:
3.1 Data You Provide Directly
- Contact & Identification Data: Name, email address, phone/mobile number (including WhatsApp number).
- Professional / Business Data: Company or brand name, designation, nature of query or requirement.
- Communication Content: Messages, queries or documents you share via our contact form, chat box, or WhatsApp.
3.2 Data Collected Automatically
- Device & Browser Data: IP address, browser type, operating system, device identifiers.
- Usage Data: Pages visited, time spent, referral source, click patterns.
- Cookies & Similar Technologies: We use essential cookies to operate the Website and may use analytics cookies (with your consent where required) to understand how visitors use our Website.
4. How We Use Your Personal Data (Purposes)
We process your personal data for the following lawful purposes:
| Purpose | Lawful Basis (DPDP Act) |
|---|---|
| Responding to enquiries via contact form, chat box, WhatsApp or Appointment | Consent / Legitimate interest |
| Scheduling and conducting consultations | Consent / Contract performance |
| Providing our legal and consulting services | Contract performance |
| Sending service-related communications (confirmations, updates) | Consent / Legitimate interest |
| Sending marketing or promotional content (only if you opt in) | Consent |
| Improving our Website, services and user experience | Legitimate interest |
| Complying with legal or regulatory obligations | Legal obligation |
| Protecting our rights, preventing fraud or misuse | Legitimate interest |
We will not use your personal data for purposes incompatible with the above without obtaining your fresh consent.
5. Sharing of Personal Data
We do not sell your personal data. We may share personal data only in the following circumstances:
5.1 Service Providers & Processors
We may share data with trusted third-party vendors who help us operate our Website or provide services (e.g., hosting provider, scheduling tool provider, communication platforms). These parties act as Data Processors under contract and are required to protect your data.
5.2 Legal & Regulatory Requirements
We may disclose data if required by law, court order, regulatory authority or to protect our legal rights.
5.3 Business Transfers
In the event of a merger, acquisition or sale of business assets, personal data may be transferred as part of the transaction, subject to appropriate protections.
5.4 With Your Consent
We may share your data with other parties if you give us explicit consent to do so.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
- for the duration of our professional relationship (if any);
- as required by applicable law, regulation, or professional rules (e.g., record-keeping obligations); and
- to resolve disputes or enforce agreements.
When personal data is no longer required, we will securely delete or anonymise it.
7. Your Rights Under the DPDP Act
Subject to applicable law, you have the following rights regarding your personal data:
- Right to Access: Request confirmation of whether we hold your personal data and obtain a summary of that data.
- Right to Correction: Request correction or updating of inaccurate or incomplete personal data.
- Right to Erasure: Request deletion of your personal data (subject to certain exceptions such as legal retention requirements).
- Right to Withdraw Consent: Withdraw any consent previously given for processing, without affecting the lawfulness of processing before withdrawal.
- Right to Grievance Redressal: Lodge a complaint with us or with the Data Protection Board of India if you believe your data has been mishandled.
To exercise any of these rights, please contact our Grievance Officer at enquiry@thecompliers.com.
8. Cookies & Tracking Technologies
Our Website may use:
- Essential Cookies: Necessary for Website functionality (e.g., session management).
- Analytics Cookies: To understand Website traffic and user behaviour (with consent where required).
You can control cookies through your browser settings. Note that disabling essential cookies may affect Website functionality.
9. Data Security
We implement reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse or alteration. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
10. Third-Party Links
Our Website may contain links to external websites, including scheduling tools and WhatsApp. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal data.
11. Children's Privacy
Our Website and services are not directed at children under the age of 18. We do not knowingly collect personal data from children. If we learn that we have collected such data, we will take steps to delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top. We encourage you to review this page periodically. Your continued use of the Website after any changes constitutes acceptance of the updated Policy.
13. Contact Us & Grievance Redressal
If you have any questions, concerns or complaints about this Privacy Policy or our data practices, please contact:
Grievance Officer:
Name: Kartikeya Pachauri
Email: enquiry@thecompliers.com
Address: A-41, S/F, South Ex-II, Delhi- 110049, India
We aim to respond to all grievances within 30 days of receipt.
If you are not satisfied with our response, you may escalate your complaint to the Data Protection Board of India once operational, or approach the appropriate legal forum.